Refund policy

At Echelon, we’re committed to making sure you love your gear. If you’re not satisfied with your purchase, simply return it within 30 days of delivery and we’ll issue you store credit, no hassle. Returns are accepted for unworn, unwashed items in their original packaging, with your receipt of purchase.

To start your return, reach out via our Contact Us form. Please note, original shipping costs aren’t refundable, as they go towards your initial shipping label.

We make exchanges easy, too—swap sizes for the same product, or receive store credit toward a new item of your choice. 

Please note:

• Items marked as “Final Sale” are not eligible for return or exchange and will be clearly labeled at checkout.
• Custom apparel orders are final and cannot be returned or exchanged.

Questions? Reach out to our team—your satisfaction means everything to us!